Workshop Descriptions: Screening And Discipline & Dismissal

The Corrective Action Continuum: Performance Management, Discipline & Dismissal of Volunteers

A Workshop for Managers of Volunteers

Who Should Attend	Workshop Duration
Managers of Volunteers	Three Hours or Full Day
Program Staff Who Work With Volunteers
Executive Directors

Discipline and Dismissal
It is perhaps the single most dreaded part of a manager's job.  It is the task that is most often put off, or avoided altogether.  Some may even believe that volunteers can't be fired simply because they are volunteers.  The consequence is that "difficult volunteers" begin to manage us! In the most-dreaded of circumstances, long-standing, deeply committed volunteers decline in capacity to the point that they are unable to meet minimum performance standards.  What to do?

Workshop Description
This workshop is based on the premise that managers of volunteers not only have the right, they have the obligation, to evaluate and correct the work performance of volunteers, and to dismiss volunteers when that is the appropriate action.  Volunteers and the work they do are so important these days that standards of performance need to be in place and enforced. 

While this workshop focuses on the most difficult of volunteers whose performance demands formal intervention up to and including dismissal, the key theme is that managers of volunteers have a wide range of corrective actions available to them.  We explore the full range of approaches and how to choose the right method for the problem at hand.

This workshop explores how to establish appropriate expectations from the very start and presents practical, `how-to' details on volunteer discipline and dismissal procedures.

Participants will learn:

• The ground rules that establish your right to monitor and evaluate volunteer performance
• The corrective action continuum that reinforces good work and presents a range of optional responses when performance fails to meet expectations
• The principles and steps in progressive discipline
• Eleven how-to's of discipline and six principles of dismissal
• The elements of `rightful dismissal'
• How to prepare for and manage the dismissal interview
• Key foundations of policy in this high-stakes area

Who Should Attend?
Whether you are an experienced manager of volunteers or a novice in the field, you will find this workshop packed with practical, ready-to-apply information and strategies.  Gain both the confidence and the skills to do what needs to be done to ensure your organization is on the right track towards mission fulfilment. 

Beyond Police Checks - Screening Volunteers And Employees In Positions Of Trust

Who Should Attend	Workshop Duration
Managers of Volunteers	Half Day (Three Hours) or Full Day (Six Hours)
Program Staff
Executive Directors
Senior Managers
Board Members

This workshop explores the concepts and tools available to identify unacceptable, dangerous, or otherwise risky candidates. We simply can not afford to make mistakes where client well-being is at stake. For those who have been thinking that criminal reference (police) checks are the answer, you need to attend this workshop. We will explore the advantages and limitations of fourteen different screening tools that every manager of paid or unpaid personnel needs to know about. You will take away with you new tools to assess position-specific vulnerabilities and to help you choose the right screening mechanisms for each position. Whether you work with paid staff or volunteers, if you have any responsibility for deciding whether candidates are suitable for service in your organization, this workshop is for you. Join Linda Graff, internationally acclaimed author of the best-selling screening guidebook Beyond Police Checks, in this provocative and highly informative session.

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